Last updated: September 1, 2026
This policy explains how services and products purchased through the Platform are delivered. The Platform carries both services that are delivered electronically and, where offered by Sellers, physical products that are shipped to you.
Subscriptions, guided content, courses and downloadable material are delivered electronically to your registered account. Access is activated immediately on successful payment, and in any event within 24 hours. A confirmation is sent to the email ID specified by you at the time of registration. No physical shipment is involved and no shipping charge applies to these services.
Bookings for one-to-one sessions, consultations, workshops and events are confirmed to your registered email ID at the time of booking, together with the scheduled date and time and the joining details. Personalised reports and charts are delivered to your registered account or email within the timeline stated on the listing. Where a Seller reschedules a session, we will notify you and you may accept the new time or request a refund in accordance with our Refund and Cancellation Policy.
Physical products purchased from Sellers on the Platform are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 5 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Delivery of all orders will be made to the address provided by the buyer at the time of purchase.
Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Where a delay is caused by an incorrect or incomplete delivery address supplied by you, any re-delivery cost is payable by you.
Shipping charges, where applicable to a physical product, are displayed to you at checkout before you pay. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.
We deliver only within India. We do not offer any product or service under this Platform outside India.
For any question about this policy, contact us at info@mantraloktech.com or on +91 73862 47397. Our team is available Monday – Friday (9:00 – 18:00).